To Report a Claim
To Report a Claim
Fleet driver safety and accident management are CEI’s sole business focus. Our proven ability to drive sustained cost savings to your fleet by significantly reducing accident rates and increasing driver safety are just a few of the reasons why fleet professionals choose CEI.
Our loyal customer base includes some of North America’s largest fleets and fleet management companies. We bring economies of scale to develop effective solutions for the over 900,000 vehicles and 500,000 enrolled drivers we manage today.
Some of the brands that trust us include leaders in the following industries:
CEI’s team of licensed physical damage appraisers save clients an average of 8% to 12% on every accident repair through our comprehensive quality control process. Our team consistently delivers $Millions in savings to our clients each year.
Our experienced claims team reduces the average cycle time for repairs through repair prioritization, and expedited repair and parts fulfillment processes. As a result, our clients pay less in rental expenses, and incur less vehicle downtime when utilizing our collision management professionals.
Our Quality Control team of licensed physical damage appraisers has deep knowledge of the body repair industry, with an average of 15 years of practical experience in the field. CEI appraisers augment their experience with ongoing Inter-Industry Conference on Auto Collision Repair (I-CAR) training, to ensure repair estimates meet industry and client standards for safety and quality.
We are recognized as an I-CAR Sustaining Partner for our dedication to professional training in collision appraisals, which we expanded beyond our Quality Control team to include our Subrogation and Client Specialist teams. Our aim is that every employee who touches an estimate for our clients, whether for approvals, client discussions, loss recovery, or other aspect, will have the highest level of training for validating and managing collision repair estimates. We provide employees with the resources and encouragement to obtain Platinum Status certification, and many of our team members have achieved this high honor.
As an organization, CEI holds the Gold Status certification by I-CAR for excellence in collision appraisal.
Caring about your drivers isn’t a just a tagline at CEI; it is what drives us every day. Our claims specialists undergo extensive empathy training so they are prepared to handle what can be a very emotional situation for your driver when an accident occurs.
However, the best way for us to help drivers is to help them avoid accidents altogether. To achieve this, we focus resources to help drivers learn and practice safe driving habits. We also provide a safe driving coaching series to empower managers in motivating drivers and reinforcing these habits.
Quite simply, it is our mission to get your drivers home safe every day.
CEI employs advanced and integrated technologies that are proven to reduce your accident rates, and the costs associated with those losses.
Our platforms employ the latest technologies in training drivers and motivating them to change. These technologies also enable our clients to more accurately and quickly settle losses using data to recreate exact accident scenarios.
CEI Studios is a wholly owned video production division that creates professional training videos and 3D interactive experiences which remain current with trending topics in driver safety. CEI also produces client-specific videos for driver education and compliance.