CCC Intelligent Solutions Platform for Cars & Light-Duty Vehicles
Technology plays a critical part in ensuring that accident repairs are performed properly and in a timely manner. CEI employs the two leading platforms for collision repair estimating and repair management used by body shops today. The CCC platform includes key features important to proper estimates and management of repairs.
Repair Network Balanced Scorecard
Provides visibility into the ratings of our body repair network with CCC’s Repair Network Scorecard produced through the CCC Estimating Platform. Each body shop is scored using a blended rate based on four criteria:
- Accuracy of estimates
- Cost deviation under audit
- Cycle time for repair completion (keys to keys)
- Customer satisfaction ratings.
Integration into Rental Car Systems
CEI leverages data integration with our providers to manage the end-to-end rental process. From scheduling through completion, our streamlined approach keeps rental expenses to a minimum.
Shop Selection Tools
Our network management team ensures that the repair facilities are vetted, equipped, and prepared to handle each vehicle and when needed, have the required certifications to manage specific repairs such as aluminum and electric vehicles.