Social Distancing is a priority during this time to prevent the spread of COVID-19. CEI's Rapid Claims process uses photo-based estimating, alongside a fully dedicated support team, to complete a repair estimate remotely based on photos from the driver's mobile phone.
Fleets that use Rapid Claims have seen an average cost savings of $150-$200 per claim and an average reduction of two days on repair cycle time!
Your drivers can use the photo-driven claims tool to snap photos of vehicle damage immediately after a collision. Photos are then reviewed by our certified appraisers who use advanced tools to prepare the estimate remotely with proven reliability. With Rapid Claims, drivers won’t need to go into shops for a live estimate, and the repairs can begin sooner.
It’s the next-generation of claims processing—fast, easy, and designed to keep drivers moving.
Our dedicated client servicing teams expertly handle day-to-day claims, subrogation recovery, consultations and exception management. With licensed appraisers who are ICAR certified, we’ve recorded millions in cost savings annually and work relentlessly on your behalf to ensure the best possible outcomes are achieved.
Our collision management team ensures every repair is completed quickly and meets your standards for quality and vehicle safety. Our network of thousands of prescreened collision shops and heavy truck facilities are available at-the-ready, so you never have to wait for service. With us, your vehicles will get back on the road quickly, so you can reduce downtime and costs and drive better results.
We close the loop on collision management with fleet safety services for risk and training
CEI is the leading provider of collision and fleet safety management solutions. We help drivers navigate the ever-increasing dangers on our roadways to reduce collisions, injuries and related costs. Our continued investment in technology and process improvements allows us to evolve with the needs of our customers. Mobile-based claims solutions significantly speed up the repair process, while continuing to ensure that repair and rental expenses are well-controlled. CEI operates a 24/7 contact center for drivers and maintains a 4,000-repair shop network throughout North America.