To Report a Claim
To Report a Claim
An effective fleet risk management program that reduces fleet costs, liability, and administration
CEI understands that each client approaches fleet risk management in a unique way that prioritizes areas of risk according to their own specific operations and situation. DriverCare Risk Manager offers the customization needed to design a fleet risk program that matches each client’s individual priorities.
Our dedicated implementation team will ensure that weighting for risk scoring and risk levels, thresholds for risk events, triggers for training assignments and notifications all match and support enforcement of your fleet policy.
DriverCare Risk Manager includes consultation with our professional fleet safety experts throughout your experience with CEI. Your assigned expert will perform regular reviews of how well your drivers are meeting safety performance goals, track and report on the success of safety initiatives, and offer recommendations for improvements.
Our safety experts work collaboratively in teams, sharing successes and best practices on safety initiatives that may have universal applications beyond the fleets they manage individually.
DriverCare Risk Manager combines risk data from many different data streams into a single driver risk profile. This includes data from vehicle-based telematics, mobile telematics, MVRs, traffic camera violations, accident history, toll-free driver reporting services, and more.
Clients who also utilize CEI’s accident management services have the added benefit of claim data automatically feeding DriverCare, avoiding delay in risk mitigation. Our claims data identifies over 50 different types of accidents, using National Safety Council coding, enabling a more precise assessment the driver’s risk.
When an event occurs, DriverCare Risk Manager uses your specific weightings and event thresholds to assess your driver’s risk level, trigger notifications to your designated stakeholders, and assign remedial safety training exercises.
Drivers who are enrolled in DriverCare Connect or DriverCare CoPilot will also receive a Safety Score based on driving behaviors captured through telematics. These scores can also be part of the formula that determines their risk level.
Rather than becoming another system that fleet and risk teams need to manage on a daily basis, DriverCare Risk Manager serves as a reference source that enables management of driver risk by exception.
DriverCare Risk Manager provides automated workflows for compliance tracking, including training reminders and escalations for non-reponsive drivers. All efforts to identify and remediate at-risk drivers are documented and available to mitigate any negligent entrustment actions that may occur.
Our system’s manager heirarchy feature provides great administrative relief to fleet and safety managers. This features manages all required notifications and task assignments for each level of management on your behalf, matching your specific organizational structure and policies.
CEI’s dedicated fleet professionals perform end-to-end management of accident repairs and loss recovery. Our licensed quality control team, and dedicated workflow and loss recovery teams minimize costs and downtime, and ensure your fleet standards are met.
MVR Monitor closes visibility gaps for violations occurring between annual license checks, and reduces fleet exposure to risky drivers. DriverCare ingests MVR Monitor data into driver risk profiles and initiates driver training for pre and post-hire remediation.
DriverCare CoPilot® is a mobile safety solution for drivers without in-vehicle telematics devices. This tool also provides a safe driving score based on driving behaviors, including phone distractions, and engages drivers to self-correct before an incident occurs.