Trevose, PA, July 6, 2007 – CEI’s 27 long-term employees – nearly 15 per cent of its entire workforce —  were honored in a ceremony that unveiled the company’s “Wall of Fame” last month.

The name of every current employee with at least 15 years of service was inscribed on a golden plaque and placed in a ring around the company’s logo in the lobby of its world headquarters here before the company’s entire Trevose-based work force.

“These are the people who helped put CEI on the map and helped build it to what it is today, the largest accident management company in North America,” said Wayne Smolda, CEO and founder.

Mr. Smolda said that CEI has one of the lowest turnover rates among call centers in North America, and an unusually long average term of employee service over all.  “Engendering employee loyalty is one of the keys to our strategy of providing the best customer service in our industry,” he noted. 

CEI was founded in 1983 as one of the first companies to provide accident management services to company fleets.  The inaugural members of the Wall of Fame (and their first year of service)  include:

Lorraine Armento (1989); Theresa Brigidi (1986); Lori Bradley (1981); Richard Brown (1993); Patricia Cawley (1989); Davida Cookson (1993); Katherine Croze (1991);  Barbara Ezzo (1992); Suzanne Flood (1989); Carol Gillespie (1897); Julie Kinniry (1997), and Kathy Latzko (1986).

Also:  Domenica Miletto (1988); Joann Miller (1997); Peter  Mitchell (1989); Gregory Neumann (1992); Bernadette O’Brien (1994 ); Debra Ottena (1990); Christine Orsini (1996); Keith Quinlan (1995); Jennifer Rednauer (1996);  Kathleen Ries (1988); Susan Ringle (1997); Randy Steinberg (1995); Steve Steinberg (1995);  Chris Villella (1989), and John B. Wolford (1989).

About The CEI Group, Inc. (CEI)

CEI is a leading provider of technology-enhanced vehicle accident, driver safety and fleet risk management services.  Its provider network consists of some 4,000 collision repair shops in North America, and includes nearly 900 truck collision repair centers.  Its customers include self-insured, commercial, institutional and government fleets, directly and through alliances with fleet leasing companies.  CEI also provides vehicle direct repair program outsourcing to leading property and casualty insurance companies.


Founded in 1983, CEI has headquarters near Philadelphia, PA, and field sales offices in Trevose, PA, Tulsa, OK, and Williamsburg, VA. In 2000, CEI launched its DriverCare™ line of fleet risk and driver safety services. For more information about CEI, visit cei-network.local.


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