Privacy Notice – California
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS applies solely to visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this notice.
We at The CEI Group, doing business as CEI Network and its affiliates (collectively referred to herein as “CEI Network,” “we,” “us,” or “our”) provide this Privacy Notice to describe how we may collect, use, and share information that the users and visitors of our website (referred to herein as “user,” “you,” or “your”) and others provide us through our website, www.ceinetwork.com (“website”) as well as other CEI applications and platforms, including but not limited to ClaimsLink ExpressLane, DriverCare Risk Manager, and DriverCare CoPilot (collectively “CEI Platforms”). To learn more about ClaimsLink ExpressLane, DriverCare Risk Manager, and DriverCare CoPilot data practices, please visit https://sso.ceinetwork.com/expresslane, https://sso.ceinetwork.com/driverCare, and https://www.cmtelematics.com/privacy-policy/ respectively.
Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category A: |
Identifiers. |
| Category B: |
California Customer Records personal information categories. |
| Category C: |
Protected classification characteristics under California or federal law. |
| Category F: |
Internet or other electronic network activity information. |
| Category G: |
Geolocation data. |
| Category I: |
Professional or employment-related information. |
Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA’s scope, such as:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (CalFIPA), and the Driver’s Privacy Protection Act of 1994 (DPPA).
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from our clients or their agents related to the services for which they engage us.
- Indirectly from our clients or their agents through information we collect from our clients in the course of providing services to them.
- Directly and indirectly from activity on our website (www.ceinetwork.com), including from submissions through our website portal or from website usage details collected automatically.
- From third parties that interact with us in connection with the services we perform.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason for which the information is provided.
- To provide you with information, products or services that you request from us.
- In furtherance of our obligations and to enforce our rights arising from any contracts or agreements entered into between you and us.
- To improve our website and present its contents to you.
- As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose, provided that such disclosure shall be reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
| Category A: |
Identifiers. |
| Category B: |
California Customer Records personal information categories. |
| Category C: |
Protected classification characteristics under California or federal law. |
| Category F: |
Internet or other electronic network activity information. |
| Category G: |
Geolocation data. |
| Category I: |
Professional or employment-related information. |
We disclose your personal information for a business purpose to the following categories of third parties:
- Our affiliates.
- Service providers.
- Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
Access to Specific Information, Data Portability Rights, and Right to Non-Discrimination
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories and specific pieces of personal information we collected, used, and disclosed about you.
- The categories of sources from which we collected personal information about you.
- Our business or commercial purposes for collecting that personal information.
- The categories of personal information about you that we have disclosed for a business purpose.
- The categories of third parties with which we have shared that personal information.
You also have the right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.
Deletion Request Rights
You have the right to request that we delete any personal information that we have collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion is likely to render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
- For other reasons provided by the CCPA.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information.
You may only make a verifiable consumer request for access, data portability, or deletion twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We do not have actual knowledge that we sell the personal information of minors under 16 years of age.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Contact Information
If you have any questions or comments about this notice, The CEI Group Privacy Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: info@ceinetwork.com
