THE INDUSTRY'S
BEST CLAIMS PROCESS
JUST GOT BETTER.
DISCOVER RAPID
CLAIMS BY CEI.
For years, we've been streamlining the claims process for drivers-and now, we've made it even easier with Rapid Claims. With tools like photo-based estimating and a fully dedicated support team, Rapid Claims takes the hassle out of your drivers' claims process to get them back on the road faster
Fleets that use Rapid Claims have seen an average cost savings of $150-$200 per claim and an average reduction of two days of repair cycle time!
Speak to a Rapid Claims Expert
Driving Better Collision Management Results
Rapid Claims takes our streamlined claims process to the next level to get drivers back on the road fast.
Your drivers can use the photo-driven claims tool to snap photos of vehicle damage immediately after a collision. Photos are then reviewed by our certified appraisers who use advanced tools to prepare the estimate remotely with proven reliability. With Rapid Claims, drivers won’t need to go into shops for a live estimate, and the repairs can begin sooner.
It’s the next-generation of claims processing - fast, easy, and designed to keep drivers moving.
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Snap photos of the damage 
Auto upload photo to ClaimsLink
Get fast approval via advanced estimatics
Receive real-time updates
Keep your drivers moving!
Our Collision Management Services
CLAIMS
Our dedicated client servicing teams expertly handle day-to-day claims, subrogation recovery, consultations and exception management. With licensed appraisers who are ICAR certified, we’ve recorded millions in cost savings annually and work relentlessly on your behalf to ensure the best possible outcomes are achieved.
REPAIR
Our collision management team ensures every repair is completed quickly and meets your standards for quality and vehicle safety. Our network of thousands of prescreened collision shops and heavy truck facilities are available at-the-ready, so you never have to wait for service. With us, your vehicles will get back on the road quickly, so you can reduce downtime and costs and drive better results.
We also close the loop on collision management with fleet safety services for risk and training!
About CEI
CEI is the leading provider of collision and fleet safety management solutions. We help drivers navigate the ever-increasing dangers on our roadways to reduce collisions, injuries and related costs. Our continued investment in technology and process improvements allows us to evolve with the needs of our customers. Mobile-based claims solutions significantly speed up the repair process, while continuing to ensure that repair and rental expenses are well-controlled. CEI operates a 24/7 contact center for drivers and maintains a 4,000-repair shop network throughout North America.